Thanks for giving me the opportunity to show my stuff. Here’s how this works:

After you click the button below you’ll be taken to my Appointment Booking page where you give me a few details about you and your issue, and select a date and time that’s good for you. When you click the “Submit Request” button, you’ll receive an automated email and your selected date and time is tentatively reserved for you.

If we've already shared a phone call or email about your issue, I'll confirm your appointment right away. Otherwise, I will call you to confirm the appointment date and time and get a little more information about your situation, after which you’ll get another email with the confirmation information. I’ll show up at your home or office at the appointed date and time and make the Bad Things on your computer go away.

Want to talk to me first? No problem. My contact information is right here. Feel free to email, IM or call!

PRICING: My standard rate is $40 per hour. There’s a one hour minimum on any job, and after that I charge $20 per additional half hour. If you are in the green zone of my service area there is no additional charge. If you are in the yellow zone of my service area there might be an additional $10 travel fee. If you are outside of my service area then there is a $20 per half hour travel fee in each direction. (If you're 45 minutes away that's 90 minutes of travel time, so there would be a $60 travel fee.)

I accept cash or checks at the door. Sorry, I can only accept credit cards if you want to prepay for my services (ask for details).

Nearly all problems can be resolved in the comfort of your own home or business, but there are a few special circumstances where I would recommend off-site service at my workshop (I will pick up and return your computer to you). There is no additional charge for off-site service, outside of my normal fee.

If I don’t solve your problem, you don’t pay. It’s just that simple!